I recently listened to a podcast interview with man who I consider to be a fire service hero. I refer to him as such because he has been at the forefront of leadership, travels both nationally and internationally championing the cause of the firefighting, and serves as the head of multiple organizations that disseminate fire service information to the masses. Upon concluding the interview, he described his desire to be available to anyone who may need him. He then went on to give out his personal cell phone number.
Up to this point, I found it acceptable to hide behind the anonymity of a general email address. It seemed like it would be okay for someone like him to have his people get in-touch with you. Obviously, this guy is far too busy to answer anyone and everyone. Admittedly, I initially went as far as thinking, "that was a dumb move. Doesn't he know that people who are undeserving of his time will be contacting him now?"
Those thoughts could not have been further from the truth for this man.
